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Lesson Plan Eight
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Lesson Plan Index Handout 1 Handout 2 Handout 3 Handout 4 Homework this Session Powerpoint Slides this Session Online Interactive

Title: Conflict Resolution - Dealing With Anger

Presenter's Name: Linner Ward Griffin, EdD

Content Area: Relationships

Session Number: 8

Materials/Resources Needed:

Handouts

"Gracie and Janice"
"Questions for You!!!"
"Three Principal Levels of Conflict"
"Four Basic Outcomes of Conflict"

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"When You Can't Go Along or Get Along" Objectives Met:
Relationships:

1.1	Name and describe health-related problems that may stem from strained relationships between people and explain their consequences.
1.2	Summarize the types of conflictual relationships associated with important health related outcomes.
3.1	Deduce typical conflict resolving methods.
3.2	Select a preferred conflict resolving style (one that would feel comfortable and offer success.)
3.3	Formulate a set of "rules" (a sequential list of actions necessary to implement the strategy) to follow in resolving conflicts.
3.4	Describe principles of negotiation.
3.5	In a role-play situation, implement a conflict resolution strategy of own choosing.

FOCUS and/or REVIEW
How do you handle your anger and your frustrations. Everybody struggles with anger at one time or another. How we handle anger is our focus today. I want you to help me by problem-solving with a real-life situation that occurred this Fall in a Nash County High School. A situation arose between two students who are enrolled there: Gracie, a 15 year old 9th grader and Janice, her 16 year old classmate.

STATEMENT OF OBJECTIVES
Have any of you ever had a sore on your arm or leg, that seemed to just get worse, or what some folks would say "just festered." Well, today we will talk about how some frustrations can "fester" and become health problems, about types of conflict, and finally about outcomes of conflict.

TEACHER INPUT
Relate the three principal levels of conflict: Value conflict, emotional conflict, and need conflict.

Need Conflict
Most successful resolution because there is more than one way to meet needs.
Requires problem-solving skills.
Emotional Conflict
This type of conflict generates physiologic responses (heart rate increases, increased blood sugar, blood flow to extremities increases) not conducive to rational problem-solving.

Emotional conflicts are best addressed by slowing down, focusing on issues and emphasizing mutual respect.
Value Conflict
True value conflicts are particularly difficult to resolve. A useful strategy may be to agree to disagree and work around differences. Many apparent value conflicts actually may be rooted in semantics or meanings of terms. Open discussion aimed at clarification can help resolve differences.

Discuss the four basic outcomes of conflict

Passivity and domination: sublimation of difference: a clear winner and a clear loser; undesirable
Avoidance: simply removing oneself from the presence of the other person; a clear winner and a clear loser: undesirable
Compromise: both disputants "give up something"; works in some situations, both may resent the losses; not totally desirable.
Collaborative Problem-solving: Cooperative examination of both positions, often with a mediator or counselor. Determination of a mutually acceptable solution, one that may address the cause of the original disagreement: most lasting and most desirable.

GUIDED PRACTICE

Have students form 3 groups.
Distribute the case example.
Have students generate answers for the 4 questions presented to them.
Discuss their responses.

INDEPENDENT PRACTICE

Remark about students' responses and compliment their problem-solving skills.
Encourage them to become part of conflict/anger-reducing school groups.

CLOSURE
Today we have seen how health can be affected by conflict and anger. We have also problem-solved an actual student situation that is still being resolved. Your answer, that they seek to discuss and use skilled counselors to resolve their problem, shows your wisdom. It is hoped that you will use the skills discussed today when you are next faced with a frustrating and angry situation.

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